Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. White Store will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2 days after the confirmation, requesting for a full refund without a particular reason will incur a 10% service charge.

Please return your purchase to the following address:
White Store Pavilion 2
C-7-01, PUSAT BANDAR, Jalan Jalil Utama 2, Bukit Jalil, 57000 Kuala Lumpur
<< Address 2>>

Please contact us at Tzuxua01@gmail.com or 016-2522217 if you have any questions or doubts.